Assist customers with their buying decisions by selling the benefits and features of our products
Differentiate AFK Books & Records from our competitors with genuinely friendly interactions with our customers.
Consistently model effective selling skills to provide outstanding customer service.
Utilize available store promotions and training, to create sales, encourage buyback transactions, and build customer relationships.
Cheerfully solve problems for our customers and balance multiple customers in a fast-paced retail environment.
Deliver results to contribute to the stores' success. Stay aware of store and individual goals and results.
Contribute to a positive work environment by consistently treating all AFK Books & Records employees and customers with respect.
Complete product processing and shipments as needed to ensure customer satisfaction and product availability
Maintain merchandising guidelines and cleanliness of store, product and restrooms.
Demonstrate a high degree of integrity and enforce/uphold all company policies
Knowledgeable and enthusiastic about books, music and movies.
Have strong communication, selling and time management skills
Confident and can easily build rapport when meeting new people
Can assess customer needs and enjoy helping people solve problems
Enjoy being part of a team environment
Preferably have previous retail and/or customer service experience
Can safely lift 50 lbs. and can maneuver throughout the sales floor and stockroom
Position requires repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
High School diploma or equivalent preferred
Must be age 18 or over
Sales Associate Responsibilities
Sales Associate Qualifications